What This Policy Covers and Why It Applies to You
When you interact with dulyogel — opening an account, loading your wallet via DANA, OVO, or GoPay, or simply browsing the lobby from Semarang or anywhere else in Indonesia — we collect certain data to make that experience work. This includes your registration details, the device
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and browser you use, and transactional data tied to your payment method. We do not sell your personal data to third parties. Payment detail handling follows the flow of the e-wallet or bank transfer you choose: when you send a deposit via OVO or GoPay, the
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transaction reference and wallet ID are logged against your account for reconciliation and fraud checks, not for marketing. Availability of our services depends on local law and eligible regions. We retain account data for as long as your account remains active, and for a period after
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closure as required by applicable regulations. You can request a copy of the data we hold or ask us to correct it at any time through our support channel. Data practices described here apply to all account holders accessing the platform where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.